Empowering the future of Customer Experience
Find out moreLet us build together a future in which Artificial Intelligence and humanity work together in harmony
At Technesy Holding, we constantly invest in our human resources, technology and strategic partnerships, because we want to offer increasingly advanced customer experience solutions that anticipate both industry trends and our customers’ needs.
It is thanks to the companies in our network that we are able to turn each company’s daily challenges into opportunities for success.
Operations, Consulting and Technology: for over 25 years of experience in the industry, we continue to create innovative hybrid solutions to improve the customer experience of companies.
Where you can find the group's companies and partners
We work on enhancing the customer experience in different parts of the world. Find out where to find us!
To every market a solution
The holding companies
CX Solution Provider for over 25 years, formerly known as Phonetica, combines human skills, technology and automation to create hybrid solutions aimed at enhancing companies’ Customer Operations services by ensuring omnichannel experiences.
Technology Provider that meticulously takes care of every detail to provide complete solutions that revolutionise the customer experience. From multi-channel contact management to staff control and instant messaging, XCALLY offers a comprehensive suite of tools designed to optimise every aspect of CX.
It is our responsibility to strive for a more sustainable future
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